Shipping & Returns
Hello, and thanks for choosing Copperworks for your Agnihotra supplies.
Orders normally ship out within 2 days. You will be notified in the event of any delay.
Cow dung is not returnable as we have experienced that it does not ship well twice, and we would not be able to resell it. Dried dung may not pass your customs, so you order it at your own risk.
Please report any returns due to our error within five(5) business days of receipt of shipment. We will gladly exchange any items shipped in error. Sorry, we cannot accept returns without prior authorization. When calling please have your invoice number ready. We pay return shipping charges due to our error only.
We will refund money paid for unused items received in good condition, shipping costs excluded. Refunds will be made only within 30 days from date of purchase to your credit card (if you used one) or by check if that is how you paid for it. Special orders are not returnable.
Our experience has shown that anyone drawn to Agnihotra will benefit greatly from it, as it is your time for change. If you have any hesitation about starting it, or if you have a teacher that tells you it is not good for you, we would recommend you keep the supplies for a later date, as all situations are subject to change, and you may be drawn to begin the practice later on.
If you have any questions please call me, 540-407-0273